Questions?

What must I bring with me to tour an apartment?

Valid government ID.

What are the income and credit qualifications?

3X monthly rent.

What is acceptable “proof of income” to sign a lease?

Paystub or bank verification.

What happens if I qualify for an apartment, but my roommate does not?

If you qualify for the full rent, application will still be approved.

Is my security deposit totally refundable?

Non-refundable if cancelling after 48 hours.

If I get a job transfer, can I break the lease?

No

Can I change to a month-to-month lease plan after my first year?

Yes

Do you accept short term leases?

Yes, 6 months is the shortest term.

Are residents required to have renters insurance?

Yes

Do you offer furnished apartments?

No

Do you offer corporate apartments?

No

If something needs to be repaired in my apartment, how do I report it?

Contact leasing office or submit service request in resident portal.

When is my rent payment due?

1st

On what day of the month am I liable for a late charge?

4th

Will you accept electronic payments from my bank?

Yes

Is there a place where I can pay my rent after office hours?

Online

There is a person who might be staying with me for a while, is that permitted by the lease?

7 days

My children live with me in the summer; do I need to notify your office when they arrive?

Yes

Can I install my satellite dish at my apartment?

No

Do you have cable services?

Yes

Does the property offer on-site recycling?

No

Are gas grills permitted at your property?

No

Is there any additional storage space available at your property?

No

Are residents permitted to paint their apartment?

Yes, responsible for returning apartment to original condition upon move out.

Will you accept my delivery packages for me?

No

Do you have a list of Preferred Employers?

Citigroup, Vistra Energy, Verizon Communications, Microsoft, Accenture, Christus Health, DFW International Airport, McKesson Corp, ExxonMobil, Kimberly-Clark